Privacy Policy

Gen Ventures Pte. Ltd. (“we,” “us,” or “our”) operates several independent brands and digital platforms. This Privacy Policy describes how we collect, use, and protect personal information through our websites, contact forms, and SMS messaging services. Where SMS consent is provided, that consent applies only to communications from Gen Ventures Pte. Ltd. relating to the specific inquiry or service for which the user opted in.

We may collect personal information such as your name, email address, inquiry details, and mobile phone number when you voluntarily provide it to us through contact forms on our websites. Providing a mobile phone number is optional unless otherwise clearly stated. SMS consent is collected separately and only where the user expressly agrees to receive text messages from Gen Ventures Pte. Ltd.

We use your information to:

• Respond to inquiries and provide any information requested.
• Provide customer support and administrative communication.
• Send SMS customer service messages only where the user has explicitly opted in to receive them.

We value your privacy regarding SMS communications.

Consent: Mobile numbers collected for SMS communication will only be used by Gen Ventures Pte. Ltd. to provide customer service communications relating to an inquiry, including acknowledgements, answers to questions, requested information, and quotations. SMS consent is optional and is not a condition of submitting an inquiry.

No Sharing: No mobile information, SMS opt-in data, or consent information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional use.

Opt-Out: You can cancel SMS communications at any time by replying STOP to any message you receive from us. After you reply STOP, you will receive a confirmation that you have been unsubscribed and will no longer receive SMS messages from use.

Help: For assistance, reply HELP to any SMS message you receive from us.

Message Frequency and Charges: Message frequency varies depending on the nature of your inquiry. Message and data rates may apply.

We implement industry-standard security measures to protect your data.

If you have questions about this policy, please contact us at:

Gen Ventures Pte. Ltd.

60 Paya Lebar Road, #06-28

Singapore 409051

Email: privacy@genvensg.com